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Proactive Support

RESIDENTIAL CUSTOMERS
You can contact us via Phone, Online Chat or by creating a Trouble Ticket.
For Sales: You can conveniently Sign up online and get instant access to our service. If you prefer to sign up by phone, you can call us at 832-900-7600 between 9:30 A.M. - 6:30 P.M. (CST)  Monday - Friday.

For Technical Support: You can get free Online Chat support at any time, create a Trouble Ticket to get prompt response via e-mail.

 

If you prefer Phone Support, you can call us at 832-900-7600 between 9:30 A.M. - 6:30 P.M. (CST) Monday - Friday.


What is Proactive Support?

Proactive Support is the latest feature that 550Access has introduced to ensure a trouble free experience for our customers. With Proactive Support we know automatically if any of our customers are unable to connect to our service and we call you back to make sure that your problem gets resolved. With Proactive Support you do not have to call us. We will know you are having trouble and we will take care of you.


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