Make Sure
that the Phone Cord is coming from the wall to your
PC and make sure that it's going in the " LINE
" connector not "PHONE" connector.
B.
Completely restarted the computer.
To restart
your computer click on 'Start' then 'Shut Down' and
then 'Restart'.
C.
Could it be possible that another program has accessed
your modem and has not released it.
To restart
your computer click on 'Start' then 'Shut Down' and
then 'Restart'.
Note:
The following steps are not for Windows XP users.
1.
Press and hold
the Ctrl, Alt and Delete keys at the same time.
2.
A window will appear,
listing all of the programs running on your system.
3.
For every
program except Explorer and Systray, click once on
each program listed to highlight it and click on the
End Task button.
Note: Each time that you click on the End Task button,
you will have to press and hold the Ctrl, Alt and
Delete keys to bring the Close Program window back
up.
4.
Try your
550access connection again. If this resolves the problem,
close 550access and restart your computer. Repeat
Steps 1 through 3, clicking End Task for only one
program at a time. Each time you use End Task, try
your 550access connection again. When you stop receiving
the error, the last program you used End Task on is
the one creating the conflict.
5.
Once you've
found the conflicting program, close it before you
logon to 550access. You can contact the manufacturer
to see if they have more information about a solution
so you can use both 550access and this program at
the same time.
After disconnecting from 550access, you can launch
the applications that you had closed again by rebooting
your computer.
C.
Make sure if your modem configured correctly?
If your
modem is not configured correctly, 550access will
not function. To verify that your modem configuration
is correct, please complete the following steps:
1.
Click on the Windows
Start button, point to Settings and select Control
Panel.
2.
Double-click the Modems
icon.
3.
Select the Diagnostics
tab.
4.
Click on the appropriate
Com Port where your modem is listed.
5.
Click on the More
Info button.
6.
If your
modem is configured correctly, it should display port
information regarding your modem. Click OK to exit. Note: If you receive an error message,
then you will need to configure your modem. This may
require that you reinstall your modem drivers and/or
configure your modem settings. If this is the case,
you should contact your modem or computer manufacturer
for information on configuring your modem. If you
are on a LAN (Local Area Network), contact your Network
Administrator for assistance.
7.
On your desktop, double-click
the My Computer icon.
8.
Double-click the Dial-Up
Networking icon.
9.
Click once on the
550access icon to highlight it.
10.
From the File menu,
select Properties.
11.
From the Connect Using
drop-down menu, select your modem.
12.
Click OK. Close all
windows before attempting to dial 550access again.
