A.
Make a new TCP/IP if you don't have one already.
Configuring
the Windows Network Components for Dial-Up-Networking
The following instructions
are for those systems that are not on a Local Area
Network (LAN). If you are on a LAN and follow these
directions, you may create a conflict that will disrupt
your computer's connection to your LAN. Please contact
your network administrator for assistance before you
continue making any changes to the system configuration.
1.
Click on the Windows
Start button, point to Settings and select Control
Panel.
Ensure that you are
entering your 550access Member ID and Password correctly.
Note that your username that you input is everything
including the @550access.com. For example, the Username
for shawn123 is shawn123@550access.com. Remember that
the username and passwords are both in lowercase,
so please ensure that your Caps Lock key is not active.
2.
Double-click the Network
icon.
IMPORTANT!
Before making any changes to your Network settings,
please ensure that you have your Windows CD.
3.
What you will find
listed under the Configuration tab will depend on
your version of Windows. 550access requires three
network components total, but you may have more or
less listed. The three that are required are:
Client for Microsoft
Networks
Dial-Up Adapter
TCP/IP
Note: You may see
TCP/IP->Dial-up Adapter grouped together.
B.
If Client for Microsoft Networks is not listed, you
will need to add it:
1.
Click on the Add button.
2.
Select Client.
3.
Click on the Add button.
4.
Under Manufacturers,
select Microsoft.
5.
Under Network Clients,
select Client for Microsoft Networks.
6.
Click OK.
C.
If Client for Microsoft Networks is not listed, you
will need to add it:
1.
Click on the Add button.
2.
Select Adapter.
3.
Click on the Add button.
4.
Under Manufacturers,
select Microsoft.
5.
Under Network Adapters,
select Dial-Up Adapter.
6.
Click OK.
D.
If Client for Microsoft Networks is not listed, you
will need to add it:
1.
Click on the Add button.
2.
Select Protocol.
3.
Click on the Add button.
4.
Under Manufacturers,
select Microsoft.
5.
Under Network Protocols,
select TCP/IP.
6.
Click OK.
Once you have confirmed
that the three required Network components are installed,
check your network settings to ensure that TCP/IP
is correctly configured.
E.
Check Network Settings
Note: In
the Primary Network Logon drop-down menu, ensure that
Client for Microsoft Networks is selected.
1.
Double-click TCP/IP->Dial-Up
Adapter.
Note:
If you get a TCP/IP Properties Information window,
click OK.
2.
Ensure that only the
circle next to Obtain an IP address automatically
is checked.
3.
Select
the WINS Configuration tab.
4.
Ensure that only the
circle next to Disable WINS Resolution is checked.
5.
Click
OK. You will be prompted to re-boot your computer.
