Q.
How do I sign up for the service?
A. Simply click
here and fill out the registration form and you'll be ready
to go.
Q.
What are the connection speeds?
A. We offer connections speeds of 56k at v.90 and v.92 standards.
Q.
Do I have to use your dialer to connect.
A. No, you may use dial up networking to connect.
Q.
How many email address do I get?
A. None, we simply offer a simple and affordable way to get online.
There are no email address provided with the service. If
you need email access, you can get free email from sites like
Yahoo and Hotmail.
Q.
Do I get free web hosting?
A. We do not offer web hosting either. Again this is strictly
a portal for users to get online. We however have partnered
up with another company to offer web hosting at affordable prices.
Click here to find out more.
Q.
Will I be able to use my current mail servers to send mail via
your service?
A. Yes, You can send mail through your mail servers using our
service. We do implement POP Before SMTP security however,
which means that every 30 minutes your would have to hit the send/receive
button, before you are able to send mail.
Q.
If I go over 150 hours, do we lose access or are we charged?
A. If you go over your monthly allowed usage, you account is temporarily
suspended until the end of that month, we do not bill you on an
hourly basis at all.
Q.
Do you support Linux and Macs?
A. Yes, we support Linux and Macs, as well as all game systems
such as Dreamcast, Xbox, PSX2, etc. We also support all versions
of Windows including Windows 95.
Q.
What is the number I can call for support?
A. There is no phone support with 550Access. You can contact
support online by opening a ticket or chatting with us online.
If you do require a phone call, we will call you.
Q.
Can I pay by check or money Order?
A. Currently we only
accept credit cards online. We do offer eBay auctions where
you can pay by PayPal.
Q.
Is there a contract required?
A. There is no contract
required. You go monthly as you need the service. You can cancel
at anytime.
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